About Us
IT support with values that set us apart.
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We firmly believe in treating our customers with the utmost kindness and respect, creating an experience that they simply cannot ignore. Our dedicated team goes above and beyond to ensure that every customer feels valued and appreciated. Through every interaction, we strive to provide exceptional service that leaves a lasting impression. Whether it's answering your questions, resolving any issues, or simply offering a friendly smile, we are committed to making your experience with us a positive and memorable one. Trust us to go the extra mile for you, because at The Circuit Mender, our customers are at the heart of everything we do.
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We prioritize honesty and integrity when helping clients with their electronic devices. Our expert technicians provide transparent assessments and fair pricing, ensuring that you receive genuine solutions that protect your investment. Trust us for exceptional service that goes beyond repairs.
Why Choose The Circuit Mender?
At The Circuit Mender, we understand the importance of hiring IT experts who possess the necessary skills and knowledge to meet our clients' needs. That's why we prioritize hiring those with the A+ and Security+ certifications.
The A+ certification equips our professionals with expertise in hardware components and security. They are proficient in operating, configuring, and repairing a wide range of devices, including printers, laptops, desktop computers, mobile devices, and peripheral devices. Additionally, their understanding of cybersecurity concepts enables them to implement robust protection against common threats like phishing, smishing, vishing, and whaling.
In addition to the A+ certification, our team members hold the Security+ certification, which focuses on networking security. This certification ensures that our experts are well-versed in safeguarding individuals and organizations from cyber attacks, network-affiliated attacks, data loss, and the protection of personal identification information (PII). With this certification, our professionals can implement effective security measures, detect and respond to threats, and prevent unauthorized access to sensitive information.
By prioritizing candidates with the A+ and Security+ certifications, we ensure that our team at The Circuit Mender consists of highly skilled professionals who can handle various hardware-related issues, implement robust security measures, and protect our clients' systems and data from potential breaches.
Choose The Circuit Mender for your IT needs and experience the confidence that comes with knowing you have a team of certified experts dedicated to providing exceptional service and protecting your technology infrastructure.
Meet the Founder
Aiken Harki
Aiken Harki is a highly skilled IT professional and founder of The Circuit Mender in Columbia, South Carolina. He currently holds two CompTIA certifications - A+ and Security+. Aiken graduated from ECPI University, earning his Associate and Bachelors degrees in Cyber Security and Networking.
After graduation, Aiken gained valuable experience through an internship at EbryIT in Lexington, South Carolina. He excelled in servicing laptops for school districts, including Richland School District 1, Richland School District 2, and Anderson School District. Aiken also worked as a Dell Part Servicing Technician, ensuring a smooth inventory management system.
Continuing his career, Aiken joined the USAIRL at Ft. Jackson Army Base as an IT HelpDesk associate. Here, he provided technical support to the Chaplain Staff and Civilian Staff, resolving everyday technology issues. Aiken's expertise extended to setting up networks, securing campus infrastructure, and implementing current cybersecurity practices.
With over 5 years of experience, Aiken demonstrates exceptional knowledge of hardware components, security, and networking. Aiken is dedicated to helping individuals, building strong client relationships, and empowering them to solve their own IT problems.
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FAQs
How does the A+ certification benefit customers when it comes to hardware components and security?
This certification validates our company’s skills and is proof that we have mastered the knowledge covered in this training. CompTIA A+ certification is the industry standard for establishing a career in IT and is the preferred qualifying credential for technical support and IT operational roles.
How does The Circuit Mender empower individuals to take charge and successfully tackle their own IT problems?
It is our strong belief that knowledge for the individual is a powerful tool when it comes to technology. We strongly encourage companies to have regular training sessions that teach individuals how to interact with technology and network security, as well as learn how to be proactive to prevent cyber attacks and damage.
How does The Circuit Mender prioritize customer experience and satisfaction?
Our years in the IT industry have given us a wide variety of knowledge and experience regarding IT problem-solving and solution-building. Our certifications and ongoing research in our field provide you with the most up-to-date services you need. We pride ourselves on becoming experts in our field, to be able to serve you and your unique IT needs.
What kind of services does The Circuit Mender offer beyond repairs?
The Circuit Mender provides consultation services for individuals looking to purchase devices like cameras, desktops, laptops, routers/switches for their network, and any other electronic purchases. We offer training from the corporate level to the individual that encourages security integrity and technological health. We also provide security for PHI/PII for healthcare institutions, solutions for encryption, and network storage management.